My resume

Summary:

I’ve supported the online communication needs of industry leaders in the telecom, commercial real estate, banking and insurance sectors.

I’m actively seeking a copywriting or web content management role within the London Ontario region, or working remotely.

Interested in finding out more about how I could help you tell your business’s story? Send me a note: jballem@jballem.com.

Skills and Knowledge:

  • Copywriting
  • Copy editing
  • CMS
  • HTML
  • WordPress
  • Adobe Creative Suite (Photoshop, Acrobat, InDesign)
  • Microsoft Office
  • Microsoft SharePoint
  • Hootsuite
  • Canva
  • Zoom
  • Google Meet

Work History:

Gowan Consulting – Referral Coordinator (Contract): February – April 2020

Gowan Consulting is a leading provider of sustainable health and disability management workplace solutions. Accounts I managed included BMO and Ubisoft.

UPLevel – Digital Communications Specialist (Casual): April – July 2019

Provided online communications support to a leading ARM outsourcing firm (web, social media).

RBC Insurance – Sales Communications Manager (contract): April 2018 – January 2019

Provided copywriting support to the group benefits and travel insurance teams.

Scotiabank – Assistant Manager, Programs – BSC: February – May 2017

Provided online communications support to the Business Service Centre team.

RBC Royal Bank – Sales Communications Manager: August 2011 – July 2016

Provided online communications support to several business lines, including Commercial & Small Business Banking, Operations, Digital and Compliance.

The Cadillac Fairview Corporation Limited – Online Communication Specialist: September 2009 – August 2011

Led the development and ongoing management of Cadillac Fairview’s corporate intranet site, CF Connect. Managed content updates to cadillacfairview.com.

Education and Professional Development:

  • Adobe InDesign (2019) – University of Western Ontario
  • Business Communications (2017) – Sheridan College
  • Business Writing (2006) – University of Calgary
  • Computer Systems Support Certificate (1997) – Fanshawe College

Additional Resources:

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