I have delivered communications support to industry leaders in the telecommunications, commercial real estate and banking sectors. The communications I was accountable for delivering informed and empowered hundreds of call centre agents at Shaw Communications, more than 2000 national office and property management employees at Cadillac Fairview and more than 35,000 employees in the Personal & Commercial Banking group at RBC.
Feel free to click on any of the links below to view my resume, work samples, podcasts, website links and social media profiles.
- Resume
- Brand statement
- Adobe InDesign e-portfolio
- Website solutions
- LinkedIn profile
- Google My Business site
- medotcom (Social media links)
- Pexels.com (collection of photos)
Writing samples:
- beBee blogs
- Wellness Program launch memo – Broker facing
- Wellness Program holiday promo memo – Plan member facing
- RBCI Competitive Intelligence Bulletin
- What exactly is a brand anyway? (blog post)
- Reality Bytes (blog post)
- The key to effective communication? Keep it real! (blog post)
- Tradesii – drive quality leads to your showroom (blog post)
- 5 Ways to Manage Stress (blog post)
- 5 Ways to Boost Productivity (blog post)
- Preparing Your Workspace For Post-COVID (blog post)
- Tips for a Clean & Healthy Home Office (blog post)
- Are Bacteria, Viruses and Germs Lurking in Your Workspace? (FB blog)
- ”Lets have a conversation!” (sample landing page)
- Virtual Training Series Info Sheet
- Virtual Training Series – Conflict Resolution
Audio/Video:
- Poor internal communication has a cost
- Please allow me to introduce myself
- Please allow me to introduce myself (V2)
- “Keep It Real” – Podcast: 2019
- “What Is A Brand?” – Podcast: 2019
- “Tell It Like It Is.” – Podcast: 2019
- “5 Tips for Effective Copywriting” – Podcast: 2020
- “Retail by Design” concept video (RBC): 2016
Social media:
- Sanitized By Fog (Facebook)
- UPLevel (Facebook)
- UPLevel (Twitter)
- UPLevel (LinkedIn)
- Sample social media posts
Websites:
- Jackie’s Lamps (Facebook page)
- Jackie’s Lamps (WordPress site)
- Scotia Oils Ltd. (WordPress site)
- WestJet microsite
- Starchoice Personal Online Tool (SPOT)
- Shaw’s Online Customer Care Help
- Shaw@Home Conversion website
- Shaw Internet Homepage mock-up
- Shaw High Speed Internet homepage mock-up
- Starchoice Internal CSR resource
- Shaw residential internet support website
- Shaw SB internet support website
- Starchoice Customer Care website
- UPLevel Credit Union Solutions
- UPLevel Call Center Services
